Get in Touch

We're Here. Just Not on the Phone.

Stripped-down service, not no service. Email us, use the form, or ask for a call back — we'll take care of you either way.

Need to actually talk to someone?

We don't staff a phone line — it's one of the ways we keep our prices down. But we get it: sometimes you just need to talk to a real person. Tell us what's going on and we'll call you back within one business day.

And hey — it's pine straw, not a kidney transplant. Nothing here is an emergency. But if something's wrong with your order, we want to know, and we'll make it right.

Email

sales@pinestrawshoppe.com

We reply within 2 business days.

Chat

Quick question? Chat gets you an instant answer, any time.

Mail

The Pine Straw Shoppe PO Box 1091 Augusta, GA 30903

Your Order

Ship-out status and tracking live in your account — no need to ask, it's already there.